Back to School Agent Training

Join us and fellow districts from across the country for LIVE agent training. This 75-minute training will cover various topics, such as:

• Working Tickets - commenting, resolution actions, status, email notifications, changing asset/model/issue, reassigning
• Bulk Ticket Actions
• Ticket Filtering/Creating Custom Views
• Customizing Your Dashboard
• Customizing Profile Options
• Managing Assets - individually and in bulk through Check-in/Out, changing location/status, reviewing timeline, searching globally and with filters
• Additional Resources