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Our district has a large quantity of Windows devices in InTune, which are being synced to IIQ. Previously we had the option enabled to update asset location to the user location when syncing. This became an issue for any device that had recently been imaged but had not received a new owner yet, primarily loaner and spare devices that we keep at the district tech office. When updating the location in IIQ, the manually set location would be overwritten by the default location from the sync each morning.

 

Does anyone have a method that is working well to exempt or better manage the ownerless devices, while maintining the asset location sync to user location feature? 

@sbloom Thank you for submitting your question to our Community.

Intune should not be setting locations for your devices. I would suggest that you adjust the data map settings in your app settings to prevent Intune from changing that location. 


@Kathryn Carter - I’m running into this with ​@AHolley_iiQ , just like the OP. Basically, Intune doesn’t have reliable/helpful information for most of our Windows assets, but if we change it manually in IIQ, the Intune integration just overwrites it. 

We could uncheck the box for Assets>Location under Apps > Manage > Data Mapping, but then that would block our other MDM solutions (Google & Filewave) from updating asset locations. I don’t see a way that we can turn that off exclusively for Intune while permitting other integrations to update locations. Am I missing something? 

I guess one option is that we could just disable Location updating in Asset Field Mappings, and make IIQ the source of truth for Location data about assets. But then what happens if we have a new asset added to one of our MDMs? Would the MDM be able to create the asset if it can’t update Locations? 

 


@SHaskin 9502e2e saisd Great question! I believe that you can set Google or Filewave as your source of truth. ​@AHolley_iiQ any additional thoughts on this one? 


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