I am trying to change it so users automatically select “Pending approval” and not “Approved”. Does anyone know how I could do this? It seems to be a field that is read only?
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Best answer by Kathryn Carter
View originalI am trying to change it so users automatically select “Pending approval” and not “Approved”. Does anyone know how I could do this? It seems to be a field that is read only?
Best answer by Kathryn Carter
View originalFor clarification, what stage in the submission process is this happening? Is it to staff, external requestors, or your agents/admins?
We noticed it with Agents/Admins for sure but when looking at it from a Staff view it will let them hit approved, which we don’t want.
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