Skip to main content
Solved

Gifs in the Knowledge base?

  • September 13, 2024
  • 2 replies
  • 68 views

Forum|alt.badge.img+2

I’ve been copying over all of our knowledge base articles from our old ticketing system in to IIQ and we use a lot of gifs vs images. I haven’t found a way to upload/embed the gifs into the body of the resolution. Anyone else attempt this?

Best answer by Kathryn Carter

@BTalbert 633369c kelsosd Thank you for submitting your question to our community! 😄 

This would be an enhancement request that you can submit to our Idea Exchange here: https://community.incidentiq.com/ideas

2 replies

Forum|alt.badge.img+2

What happens is they convert to png after you save. Any way around that?


Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • September 16, 2024

@BTalbert 633369c kelsosd Thank you for submitting your question to our community! 😄 

This would be an enhancement request that you can submit to our Idea Exchange here: https://community.incidentiq.com/ideas