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I’ve been copying over all of our knowledge base articles from our old ticketing system in to IIQ and we use a lot of gifs vs images. I haven’t found a way to upload/embed the gifs into the body of the resolution. Anyone else attempt this?

What happens is they convert to png after you save. Any way around that?


@BTalbert 633369c kelsosd Thank you for submitting your question to our community! 😄 

This would be an enhancement request that you can submit to our Idea Exchange here: https://community.incidentiq.com/ideas


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