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IIQ down?

  • 11 September 2023
  • 3 replies
  • 152 views
GWade
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Userlevel 3
Badge +4

Getting extreme slow response from the site and tickets are not loading, 1123am EST.   Anyone else? 

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Best answer by Kathryn Carter 11 September 2023, 19:54

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S
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Same for us 11:34am EST. Saw a Cloudflare status page at one point indicating the issue was with our specific instance. Now that page isn’t showing anymore. https://status.incidentiq.com/

Kathryn Carter
Userlevel 7
Badge +12

@GWade @SShelburne Thank you both for providing your reports to us. We are aware of the situation, and the team is already on it! 

We are experiencing site responsiveness issues that are causing intermittent login problems. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience, and thanks for your patience. 😄

Kathryn Carter - Community Moderator
Kathryn Carter
Userlevel 7
Badge +12

@GWade @SShelburne We are back up! Thank you for your continued patience and feedback! 😄

Kathryn Carter - Community Moderator

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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