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I was looking through our site options and noticed that there are two new site options. I looked through the knowledgebase and it does not show these options. What do these do exactly?

  • Enable advanced asset management features

  • Enable Add Tickets To Problem Ticket

@MLocke 773d4ae eacs Thank you for submitting your question to our community! 😄

Looks like a bug. Our team is aware of it and is working on getting a solution soon. These should not affect your current options, but leave them both off. Thank you! 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316