When our team is logged into Incident IQ and one of us assigns the ticket to ourself and makes a comment the others cannot see that change until they refresh their page. Is there a way we can see the changes or see that someone is responding to a ticket without having to refresh? There are many times we end up working on the same ticket not knowing someone else grabbed it.
Best answer by AElow_iiQ
Good afternoon! Thank you for reaching out. The functionality you are describing is not currently supported. Although this isn't supported right now, I know our team would love to hear about any ideas and specific use cases you have in mind! Please head into the community to upvote and comment on this existing idea. Commenting and upvoting is one way to contribute to community and see this idea cross the finish line! I have provided a URL for your convenience.
Browser Refresh Activity timeout (auto-refresh)
Good afternoon! Thank you for reaching out. The functionality you are describing is not currently supported. Although this isn't supported right now, I know our team would love to hear about any ideas and specific use cases you have in mind! Please head into the community to upvote and comment on this existing idea. Commenting and upvoting is one way to contribute to community and see this idea cross the finish line! I have provided a URL for your convenience.
Browser Refresh Activity timeout (auto-refresh)
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