Here is what I would like to do.
I recently added some custom values for our Backup Batteries.
One of the values is a “replacement date” which is a “date value”
I would like to be able to build some form of rule automation that runs Daily/weekly that will basically look at those date values, and if any of those date values are $NumberOfDays away that it will create a ticket, assign it to someone, to tell them that they need to order replacement batteries.
How can I make this happen?
Please and thanks!
Best answer by ttownes_iiQView original