Ticket Templates Folders


Is there a way to create folders under ticket templates?


Best answer by Hannah Bailey 8 May 2023, 21:48

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2 replies

Userlevel 7
Badge +14

Hey @ARyan 367efb1 wscloud 

This currently not possible right now. But I really like this idea. Better way to stay organized with all the ticket templates. 

I would suggest adding this to our idea exchange:



Userlevel 3
Badge +3

I realize that no one has created and Idea for folders for organizing ticket templates yet so I went ahead and made one since I know we could use it too: