In the past a line appeared through a To Do item after clicking on it. This item would then be transferred to All To Dos and leave the main list. This is no longer occurring. The line appears but the item does not move and after a few minutes the line disappears and the item is still in the main list. Not sure if this is a change or a bug.
Solved
To Do List Issues
+3Best answer by AHolley_iiQ
Thanks for following up
Thanks!
Regards,
Ashley
+10Good Morning
It would be helpful to see exactly what you're experiencing so I can better assist you.
Thanks!
+3Will make a quick video later but for now the screen I a referencing is below. The crossed out items do not leave this list as they did in the past.
+10Hey Dawn, I was able to simulate your user logon, re-crossed off the items, and they were immediately removed from the open "to-do" list. After reviewing, I believe this was a one-time issue, possibly due to caching or a refresh requirement. Please take a look and let me know if you experience any further problems.
Thanks!
Best,
Ashley
+3I am still experiencing this issue. Over the past few days I have crossed off a number of items and they do not disappear from the list. If I refresh it just removes the lines and puts the list back as all active.
+10Thanks for following up
Thanks!
Regards,
Ashley
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