Please add the function to allow agents to forward new emails coming in to an existing ticket when they are related. Users do not always reply to the ticket already made.
Best answer by Kathryn Carter
View originalPlease add the function to allow agents to forward new emails coming in to an existing ticket when they are related. Users do not always reply to the ticket already made.
Best answer by Kathryn Carter
View originalEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.