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Question

Adding Attachments/Files via New Ticket Creation API

  • November 18, 2025
  • 2 replies
  • 37 views

I have a few Powershell scripts that are generating data that is useful for some teams. I’d like to add files, mainly csv, to tickets during ticket creation using the New Ticket API. I’ve got ticket creating sorted with no issues but I’m having trouble finding good info on creating the file through the File API, and then adding it to a new ticket. Has anyone found something that worked?

2 replies

VCollins_iiQ
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  • Employee
  • November 19, 2025

Hi there ​@btull !

We do offer support for our API. You will need to submit a support ticket with your specific question and that will be routed to one of our Tier 2 specialists who can help you.


Kathryn Carter
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  • Community Manager
  • November 19, 2025

@btull Thank you for submitting your question to our community! 😄  

Great shout out, ​@VCollins_iiQ, API questions are best answered by our API experts on the support team. Here are all the ways to contact them: 

In the meantime, ​@jclark ​@bclark ​@curtis.bohlmeyer ​@MattHenry, any thoughts on how to get them started?