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Age of Ticket in Days

  • January 28, 2025
  • 1 reply
  • 57 views

ZGarber 4208988 glshelp
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Hi All,

I have always been able to see how old a ticket is in terms of days old. However, as of today, I can no longer see the age of a ticket in days. I can see the submitted date, and can do the quick math, but it was nice to be able to see a day count on the tickets instead of reading a list of dates. Does anyone know how to bring this back? I looked at columns for a bit and didn’t see anything that worked.

Best answer by KellenH_iiQ

@ZGarber 4208988 glshelp 

Hopefully your week is starting off well! 😀


This is something caught by our team this morning and there is an investigation. Please submit those tickets to support so that they are able to track who is being affected by this! Thanks!

 

In the event you aren’t sure how to get in touch with support, here is a article on that should you need!

https://community.incidentiq.com/dashboard%2Daccount%2Dsettings%2D55/how%2Dto%2Dget%2Din%2Dcontact%2Dwith%2Diiq%2Dsupport%2Dteam%2D2230?tid=2230&fid=55

1 reply

KellenH_iiQ
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  • Employee
  • Answer
  • January 28, 2025

@ZGarber 4208988 glshelp 

Hopefully your week is starting off well! 😀


This is something caught by our team this morning and there is an investigation. Please submit those tickets to support so that they are able to track who is being affected by this! Thanks!

 

In the event you aren’t sure how to get in touch with support, here is a article on that should you need!

https://community.incidentiq.com/dashboard%2Daccount%2Dsettings%2D55/how%2Dto%2Dget%2Din%2Dcontact%2Dwith%2Diiq%2Dsupport%2Dteam%2D2230?tid=2230&fid=55