I’m looking to create a custom default dashboard for all of my users (faculty) that only has the welcome message and recent tickets. Is that possible?
My recommendation would be to create a short video on how to configure the dashboard that looks something like this and then sharing with your users.
Default Dashboard Settings:

Removed everything except your recommended items:

It looks like this:

However, I’d recommend leaving the Quick Ticket section, Dashboard Flow Procedures, for ease of use (but of course, up to you!):

It looks like this:

Hope this helps!
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