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Custom Field IP Address

  • 15 March 2023
  • 4 replies
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Userlevel 1
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Can the Custom Field “IP Address” pull the IP Address from the machine the user is on?  We use NAT so our local IP Addresses are like 10.42.0.1.  I worked with this field yesterday and saw that it was pulling our outside network address.

 

Thanx

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Best answer by Kathryn Carter 20 March 2023, 17:16

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Userlevel 7
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@farmerje Thank you for submitting your question. 

Which MDM are you using? 

Userlevel 1
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We use Meraki

Userlevel 7
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@farmerje Thank you for being patient with me. I had to do some digging and reach out to my support team for assistance with this. 

Under General Settings of your Google Devices App, you will scroll down to all the custom mappings you have set up. Within the mappings, I have created a custom field for the IP address and am mapping the “Last known IP Address”. I would double-check the name of the field coming over from Google by looking up the asset in the asset history tab as well for your site. 

I hope this helps 😄

Userlevel 1
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Thanks so much for your help.  I will give this a try.

 

Thanx

 

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