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Customize printed ticket details

  • March 25, 2022
  • 1 reply
  • 174 views
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Hi,

We have a user that likes to print out any tickets that she enters, to keep them in her records.  When creating the PDF however, it doesn’t show that she attached any files in the activity listed. 

Is there a way to customize what appears on the printed / PDF ticket?

Thanks,

Ricky Wallace

Enterprise Network Administrator

Information Technology Services

Santa Rosa County District Schools

Best answer by Deborah Prosser

@RickyWallace - Currently that is not something that can be customized when creating a PDF for tickets. This would be a great suggestion for our Idea Exchange! 🙂 https://community.incidentiq.com/ideas

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    1 reply

    Deborah Prosser
    Forum|alt.badge.img+17

    @RickyWallace - Currently that is not something that can be customized when creating a PDF for tickets. This would be a great suggestion for our Idea Exchange! 🙂 https://community.incidentiq.com/ideas

    Deborah Prosser - Community Manager
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