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Customize printed ticket details

  • March 25, 2022
  • 1 reply
  • 135 views
R
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Hi,

We have a user that likes to print out any tickets that she enters, to keep them in her records.  When creating the PDF however, it doesn’t show that she attached any files in the activity listed. 

Is there a way to customize what appears on the printed / PDF ticket?

Thanks,

Ricky Wallace

Enterprise Network Administrator

Information Technology Services

Santa Rosa County District Schools

Best answer by Deborah Prosser

@RickyWallace - Currently that is not something that can be customized when creating a PDF for tickets. This would be a great suggestion for our Idea Exchange! 🙂 https://community.incidentiq.com/ideas

S
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1 reply

Deborah Prosser
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  • Deborah Prosser
  • iiQ Community Manager
  • Answer
  • March 28, 2022

@RickyWallace - Currently that is not something that can be customized when creating a PDF for tickets. This would be a great suggestion for our Idea Exchange! 🙂 https://community.incidentiq.com/ideas

Deborah Prosser - Community Manager
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