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Is there really no Created Date column available for Ticket Views?

  • January 28, 2025
  • 2 replies
  • 42 views

MHobdy 4205000 forneyisd
Contributor
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I need the data point for when a ticket was created - does this just not exist?

 

Best answer by EStapf_iiQ

@MHobdy 4205000 forneyisd  You are correct!

The column you are looking for is ‘Submitted On’ and looks like this:

Don’t forget that you can also organize your custom view by that Submitted Date, either ascending (oldest first) or descending (newest first).

2 replies

MHobdy 4205000 forneyisd
Contributor
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Ah, I found it. It’s called `Submitted On`….


EStapf_iiQ
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  • Employee
  • Answer
  • January 28, 2025

@MHobdy 4205000 forneyisd  You are correct!

The column you are looking for is ‘Submitted On’ and looks like this:

Don’t forget that you can also organize your custom view by that Submitted Date, either ascending (oldest first) or descending (newest first).