Skip to main content

Hi

 

We are wondering if there is a way to correct the line spacing on comments when viewing them through email. Please look at the example below.

 

 

@JSanic 607fe2f friends Thank you for submitting your question to our community! 😄

What is the ticket number for this example, I want to look into what is happening on the back end. Thanks! 


@Kathryn Carter Hi

The ticket number is 1413 on our end. Thank you for looking into this!


@JSanic 607fe2f friends Alright so it looks like your line spacing is off on the WYSIWYG. Can you change that to “1” and send a test email again. Send a screenshot after, I am hoping this will help 😄

 


@Kathryn Carter 

 

I adjusted that and it still comes through the same in the email. Attached is a screenshot.

 

 


@JSanic 607fe2f friends Alright, dug into this a little more, I would suggest submitting a ticket to support for this. Make sure you add this thread so they know what we have already tried. 😄

 


Reply