Hello,
We have set up ticketing to email, and it is working pretty well so far. Is it possible to set up two different email addresses, one that staff would email to create technology tickets, and one to create maintenance tickets? I couldn’t find a way to do this, but it is quite possible that I am missing something.
Thank you,
Heather
!--a=1-->Best answer by RSmith_iiQ
Yes, it is possible to create different emails addresses to be used for tickets. Please see the link below for more help on Setting up email to ticket
Setting up Email-to-Ticket Functionality
+1
Yes, it is possible to create different emails addresses to be used for tickets. Please see the link below for more help on Setting up email to ticket
Setting up Email-to-Ticket Functionality
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