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Not able to add labor

  • October 22, 2024
  • 2 replies
  • 49 views
A
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Agents are no longer able to add labor to tickets as of 10-21-24. When they try and select the labor type the options are not populating?

Best answer by Kathryn Carter

@ADawson 3505553 carthageisd Good Morning, a fix was deployed last night for this issue. Please submit a ticket to support if you are still experiencing this. 😄

    2 replies

    Hannah Bailey
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    • Hannah Bailey
    • iiQ Community Manager
    • October 22, 2024

    @ADawson 3505553 carthageisd 

    This is a known issue and our team is actively on this. I would submit a support ticket so you are notified when the fix has been made. 

    Hannah Bailey - Director, Customer Engagement
    R
    Kathryn Carter
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    • Kathryn Carter
    • Community Manager
    • Answer
    • October 23, 2024

    @ADawson 3505553 carthageisd Good Morning, a fix was deployed last night for this issue. Please submit a ticket to support if you are still experiencing this. 😄

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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