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Permissions(?) Issue when importing models

  • January 29, 2026
  • 2 replies
  • 35 views

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I tried to search through the community posts here but wasn’t able to find anything related to this. I get a permissions issue when trying to import models, do you know what might be going on? I’ve included a screenshot of the error.  I have the default IIQ Administrator role and have imported models on this account previously.

 

I’m reposting this ticket because I think I initially put it in the wrong section.

 

 

Best answer by CSeverson 360d3c3 tbcs

I figured it out, for anyone that finds this post in the future, the issue is that I was trying to import an app that was already in the IIQ database, so it was trying to update it to my custom category which I don’t have permission to do. If you try to upload existing models and it attempts to recategorize them it will cause this error.

2 replies

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  • Employee
  • January 29, 2026

Hi ​@CSeverson 360d3c3 tbcs ,

 

I hope you’re doing great! After further investigation, I found that this error message occurs when duplicate items are present in the data file. Could you please review the data file and remove the duplicate items from the data file?

 

I hope this helps! Once you review the data file and remove the duplicate items, please try again to import the file and If the error message appears again, feel free to reach out to IIQ Support and we’d be more than happy to assist. May you have a great day ahead!

 

Regards,

Jas


Forum|alt.badge.img

I figured it out, for anyone that finds this post in the future, the issue is that I was trying to import an app that was already in the IIQ database, so it was trying to update it to my custom category which I don’t have permission to do. If you try to upload existing models and it attempts to recategorize them it will cause this error.