We are working on adding a queue for all of our systems notifications. Currently the health scan runs every hour and emails on a failure. Is it possible to reject all subsequent tickets after the first is submitted, if the email body is exactly the same?
Unfortunately, this is not something we can offer at this time. However, in this case if someone has sent multiple emails - you can bulk delete them.
This is a great idea and I would love to see it in our Idea Exchange: https://community.incidentiq.com/ideas
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