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Rights to Make Shortcut Available District Wide

Userlevel 4

+8

Is it possible to give an Agent the ability to make shortcuts available District Wide without making them an IIQ Administrator?

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Best answer by davecarty 3 October 2022, 16:58

Userlevel 7

+14

@davecarty Currently, you can only share shortcuts district-wide if you are an admin.

This would be a great enhancement. Would love to see it in our idea exchange.
https://community.incidentiq.com/topic/new?type=idea

Userlevel 4

+8

Thanks Hannah. Really we don’t want to share shortcuts District Wide. We use it only because it is currently the only option for sharing.

Sharing with a Team would be much more beneficial. I already have this request in the Idea Exchange.

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