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Is it possible to give an Agent the ability to make shortcuts available District Wide without making them an IIQ Administrator?

@davecarty Currently, you can only share shortcuts district-wide if you are an admin. 

 

This would be a great enhancement. Would love to see it in our idea exchange. 
https://community.incidentiq.com/topic/new?type=idea

Thanks Hannah. Really we don’t want to share shortcuts District Wide. We use it only because it is currently the only option for sharing.

 

Sharing with a Team would be much more beneficial. I already have this request in the Idea Exchange.

 

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