Solved

Searching comments in open tickets

Forum|Forum|1 year ago
December 5, 2023
5 replies
99 views

J

+2

JAiello 3501f07 sd13
Observer
7 replies

Is there a way to search the comments for a string?

Best answer by Layla Stone

@JAiello 3501f07 sd13

I have some exciting news to share with you! Global Search is now live in production for all districts, including yours! This enhancement allows you to search comments in open tickets.

Learn more about Global Search here!

B

+2

BHenker
Contributor
34 replies
Forum|Forum|1 year ago
December 6, 2023

I believe that this is something that has been posted in the ideas tab multiple times but has not been added yet.

+18

Kathryn Carter
Community Manager
11091 replies
Forum|Forum|1 year ago
December 6, 2023

@JAiello 3501f07 sd13 Thank you for submitting your question to our community! 😄

An idea that would solve this request is currently being developed. It is coming soon. Follow this thread to have the most up-to-date information:

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

D

+1

DYu 5900af1 ccps
Observer
5 replies
Forum|Forum|1 year ago
February 13, 2024

Please, we need this.

+18

Kathryn Carter
Community Manager
11091 replies
Forum|Forum|1 year ago
February 13, 2024

@DYu 5900af1 ccps thank you for adding your feedback! It is currently in development and will go live, hopefully, soon. 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

Layla Stone
318 replies
Answer
Forum|Forum|1 year ago
May 1, 2024

@JAiello 3501f07 sd13

I have some exciting news to share with you! Global Search is now live in production for all districts, including yours! This enhancement allows you to search comments in open tickets.

Learn more about Global Search here!

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