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Ticketing system is down?

  • April 30, 2024
  • 6 replies
  • 110 views

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Is the ticketing system down for anyone else? I can’t access existing tickets or create new tickets. I can access events and assets. I can’t even submit a ticket to IIQ.

Best answer by Kathryn Carter

We have deployed a fix for the issue preventing tickets and ticket views from loading correctly. Our engineering team is continuing to monitor the situation and we will continue to provide further updates as they become available. Thank you everyone! 😄

6 replies

Kathryn Carter
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@JHeck 927c93d ecs  Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

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  • Observer
  • April 30, 2024

Yah same for us here in CA.  I just contacted IIQ Support and they confirmed that they’re looking into it. 


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Same in Phx, AZ. Glad they know about it. 


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Our ticketing is back up.


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Back and working 


Kathryn Carter
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  • Community Manager
  • Answer
  • April 30, 2024

We have deployed a fix for the issue preventing tickets and ticket views from loading correctly. Our engineering team is continuing to monitor the situation and we will continue to provide further updates as they become available. Thank you everyone! 😄