Question

Ticketing system is down?

  • 30 April 2024
  • 6 replies
  • 79 views

Userlevel 1

Is the ticketing system down for anyone else? I can’t access existing tickets or create new tickets. I can access events and assets. I can’t even submit a ticket to IIQ.


6 replies

Userlevel 7
Badge +12

@JHeck 927c93d ecs  Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

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Userlevel 1
Badge +1

Yah same for us here in CA.  I just contacted IIQ Support and they confirmed that they’re looking into it. 

Userlevel 1
Badge

Same in Phx, AZ. Glad they know about it. 

Userlevel 1

Our ticketing is back up.

Badge

Back and working 

Userlevel 7
Badge +12

We have deployed a fix for the issue preventing tickets and ticket views from loading correctly. Our engineering team is continuing to monitor the situation and we will continue to provide further updates as they become available. Thank you everyone! 😄

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