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Tickets not loading


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The ticket views and the tickets themselves are not loading for me this afternoon. All I get is a spinning circle saying Loading items…

Is anyone else experiencing this issue?

Best answer by Kathryn Carter

Good Afternoon; our team has identified the issue and deployed a fix. Please let us know if you continue to see outages. 

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19 replies

actcpsb
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  • Observer
  • 6 replies
  • September 6, 2024

Seeing the same issue in our instance.


ADeLacy
Participant
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  • Participant
  • 88 replies
  • September 6, 2024

We have this issue as well, all my team and Facilities. 


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  • Specialist
  • 688 replies
  • September 6, 2024

Same here!


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  • Contributor
  • 45 replies
  • September 6, 2024

Same issue here and we are calling support


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Here too - guess we all get to go home!


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  • Observer
  • 7 replies
  • September 6, 2024

Same


ADeLacy
Participant
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  • Participant
  • 88 replies
  • September 6, 2024

I thought the rule was don’t push to prod on fridays...


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  • Observer
  • 18 replies
  • September 6, 2024

Same here!


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Same here….can’t put in a support ticket because the ticket platform won’t load 🤔


Cozmo03
Participant
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  • Participant
  • 137 replies
  • September 6, 2024

Same here.


Hannah Bailey
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  • iiQ Community Manager
  • 1688 replies
  • September 6, 2024

Hey everyone.

Our support team is working on this issue. We will update you when we know more. 

Apologize for the inconvenience. 


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here as well

 


GWade
Contributor
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  • Contributor
  • 22 replies
  • September 6, 2024
Hannah Bailey wrote:

Hey everyone.

Our support team is working on this issue. We will update you when we know more. 

Apologize for the inconvenience. 

I went here first, https://status.incidentiq.com/, they may want to update this


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We are also seeing the same issue.


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We are experiencing issues also.


Kathryn Carter
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  • Community Manager
  • 9556 replies
  • September 6, 2024

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! We are getting this updated now https://status.incidentiq.com/


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It’s working again for me


ADeLacy
Participant
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  • Participant
  • 88 replies
  • September 6, 2024

soft working for us as well. 


Kathryn Carter
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  • Community Manager
  • 9556 replies
  • Answer
  • September 6, 2024

Good Afternoon; our team has identified the issue and deployed a fix. Please let us know if you continue to see outages. 


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