Skip to main content
Solved

Asset Check In/Out

  • April 20, 2026
  • 4 replies
  • 62 views
C

Is there a way to email a receipt to the student or parent once you check in and unassign a user from a device?  We are having issues with students stating they turned in their device but they are still assigned to it and can’t prove it one way or the other with 2900 devices in storage.  Or does anyone have a suggestion as to how to better maintain “checked in” device accuracy?

Best answer by rsulllivan_IIQ

Great reply ​@DWallis 434c1d brooklyn , 

​@CLane 203cf11 desotoisd  This can be found under rules> assets>when check-in as mentioned above.To take the automation a step further, you can add variables like the ones shown in the screenshot below. I’ve also included an example of the confirmation email the student will receive once their asset is successfully scanned back in.

Hopefully, this helps streamline your process by providing students with immediate, automated confirmation. If you have any other questions please let us know.

 

4 replies

D
Contributor
Forum|alt.badge.img+5

Rule when asset is checked in:

 

 

D
Contributor
Forum|alt.badge.img+5

Rule when asset is checked in:

 

 

I don’t believe there is a way to automate a message to the parent. I would love this but has not moved anywhere on the enhancement list.

rsulllivan_IIQ
Forum|alt.badge.img+3

Great reply ​@DWallis 434c1d brooklyn , 

​@CLane 203cf11 desotoisd  This can be found under rules> assets>when check-in as mentioned above.To take the automation a step further, you can add variables like the ones shown in the screenshot below. I’ve also included an example of the confirmation email the student will receive once their asset is successfully scanned back in.

Hopefully, this helps streamline your process by providing students with immediate, automated confirmation. If you have any other questions please let us know.

 

C

You guys are the BEST!  Thank you so much for the info, that will save me a lot of time!!

Terms & ConditionsCookie settingsAccessibility statement
Incident IQ logo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316