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Where are the instructions on changing a person from staff to agent.
Best answer by BrandonGHAPS 24 April 2023, 13:20
Search for the user, click edit user, and change the role from Staff to Agent.
@RRolfs Thank you for submitting your question to community! You will head to the user and change the user's role.
After this, you can adjust the role and change the permissions for this. I hope this helps 😄
Thank you everyone, they forgot to click the user button in my admin. permissions.
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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316