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Error updating permissions

  • July 29, 2025
  • 4 replies
  • 94 views
A
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Whenever I try updating a staff members permisisons I conyue to get this “Error saving user! User {UserId:'13c9fece-2067-408d-9a89-94b9494c957c'} does not have laborrates.manage permission .” error messsage.

Best answer by AHolley_iiQ

Good Morning ​@jmayes & ​@AKnott 213957c ritenourschools! We’ve released a hotfix to address this issue, and it should now be fixed. Please don’t hesitate to reach out if you’re still experiencing issues when updating user permisisons.

 

Happy Friday!

 

Best,

Ashley

I

4 replies

J
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  • jmayes
  • Observer
  • July 29, 2025

I am getting the same thing.  We are trying to update a last name for a staff member and I cannot make the change. Getting same error as above. 

AHolley_iiQ
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  • AHolley_iiQ
  • Employee
  • July 30, 2025

Hi ​@AKnott 213957c ritenourschools & ​@jmayes -  Currently, this issue is documented as a bug on our side. Upon review, our Dev team is actively working on a fix. I’ve mentioned your districts in the bug report, however, feel free to open a support ticket if you'd like to track the progress of the bug fix via a ticket. Otherwise, I will keep you posted on the resolution once the fix is ready to be deployed. 

 

We appreciate your patience and understanding as we work to resolve this!

 

Best,

Ashley

J
Kathryn Carter
J
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  • jmayes
  • Observer
  • July 30, 2025

Thank you so much. This is the time of year for a LOT of name changes. 

Kathryn Carter
AHolley_iiQ
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  • AHolley_iiQ
  • Employee
  • Answer
  • August 1, 2025

Good Morning ​@jmayes & ​@AKnott 213957c ritenourschools! We’ve released a hotfix to address this issue, and it should now be fixed. Please don’t hesitate to reach out if you’re still experiencing issues when updating user permisisons.

 

Happy Friday!

 

Best,

Ashley

Kathryn Carter
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