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Graduating Students with devices and sending them notice letter.

  • June 5, 2025
  • 3 replies
  • 110 views

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Is there a way to send a notice letter as we are nearing Graduation to our seniors that have devices to return them?

Best answer by Kathryn Carter

@I.T. tech Mayfield I was playing with Rules engine this morning for this, hoping we could send an email on a schedule but it has to be for a specific user, not just a user who matches the condition filters. Here is an existing idea that may apply to you here: 

 

3 replies

DDonaldson_iiQ
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Hello! Thank you for posting your question in our iiQ Community. Unfortunately, this is not a feature that is currently available to send a notice to those students via Incident IQ. It would be best to create a view in Incident IQ of those graduating seniors who currently have a device checked out. Then you can notify them through another communication channel.

 

This would be a great idea to submit in Idea Exchange: https://community.incidentiq.com/topic/new?type=idea

 

Thanks,

Dani Donaldson


Cozmo03
Participant
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  • Participant
  • June 9, 2025

We utilize our mass calling platform SchoolMessenger. We can text, call, or email the parents to try and get the devices in. Not always productive, but its all we can do.


Kathryn Carter
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  • Community Manager
  • Answer
  • June 9, 2025

@I.T. tech Mayfield I was playing with Rules engine this morning for this, hoping we could send an email on a schedule but it has to be for a specific user, not just a user who matches the condition filters. Here is an existing idea that may apply to you here: