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iiQ Facilities

Better Facilities Management, Built for K-12.

  • 28 Topics
  • 107 Replies
28 Topics
Instructor_Ivan_Quigley
Instructor_Ivan_QuigleyiiQ Know it All
asked in iiQ Facilities
Email to Ticketing and Facilities respectfully

Is it possible to have email to ticketing set up for facilities and then one for ticketing?

381
Hannah Bailey
vannattar
vannattarObserver
asked in iiQ Facilities
Ticket Requestors

Is there an easy way to limit who can submit tickets per location? Our Maintenance department only wants certain individuals to submit tickets in their module. 

593
Kathryn Carter
mcarrigan
Participant
mcarriganParticipant
asked in iiQ Facilities
Default Landing page for Facilities agents?

We recently rolled out the Facilities module.  Is there a way to set a default landing page for Facilities agents?  Right now when they log in, they land in the IT ticketing side as staff members and have to switch to Facilities to work tickets.  I’d love to make their lives easier by taking them right to Facilities when they log in.  I don’t see a place to make that happen.

712
Kathryn Carter

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316