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Hannah Bailey
Hannah BaileyiiQ Community Manager
asked in Other
Can I specify which app takes priority for updating data during syncs?

Is there a way to manage which integration is updating certain data fields? I would like for our SIS to update the name and location of teachers and students, instead of our SSO.  

341
Reesa Azar
JAdkins_iiQ
JAdkins_iiQiiQ Community Manager
asked in Tickets
How do I confirm or change an asset while working a ticket?

A requestor submitted a ticket but it looks like the wrong asset was attached. How do I change it?

821
Deborah Prosser
Deborah Prosser
Deborah ProsseriiQ Community Manager
asked in Users
How do I prevent apps from updating user account information?

If I manually change a user’s information, how can I stop the integration from automatically pulling the information during the sync?

771
Reesa Azar

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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