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Assets

Find FAQ's, discussions, and best practices pertaining to Assets

  • 483 Topics
  • 2,063 Replies
483 Topics
N
nveniObserver
asked in Assets
Retain Location after check in

Is there anyway to retain a device’s location even after checking it in?  I tested it out both using the batch check in and the standard check in methods.  No matter what I do the device always loses its location.  This makes it very difficult to get accurate counts for how many devices are in each building.

1131
Deborah Prosser
T
t.haasObserver
asked in Assets
Automatically assign or check out linked assets?

Checking in to see if there is a way to automatically check out linked assets at the same time?  For example, if I wanted to link several assets that belong in a classroom and then check them all out at once to the same person, is that possible?  And then be able to check them all in at the same time?  I had to do them individually in my testing and didn’t see a way to create a rule to help with this.

1322
D
Participant
Cozmo03
Participant
Cozmo03Participant
asked in Assets
Can you attach a file to an asset based off of model?

We received new digital cameras for the journalism classes this winter. Is there a way to attach a PDF of the instruction manual to the model type so when a user is assigned that asset they can see the instruction manual attached to the model type and download if needed? Or, is there a way to add a note to model that will attach to all of the assets of the same model so they can see a link in that note to take them to a website for some tips and tricks? Thank you.

762
Cozmo03
Participant
K
KMadjeracObserver
asked in Assets
Check in/out retain assigned user

Is there a way to use the Asset Check In/Out function without removing the assigned user during check in? We have student devices that are assigned to students but are stored during the summer and need to retain assigned users while checked in. 

1731
bclark
Mentor
R
Robert PomeroyObserver
asked in Assets
Trying to print asset labels

 Trying to figure out printer settings for our Dymo 450 turbo using 1”x3.5” durable labels. The test label I used seems high and not centered. When I choose print it opens up a regular print window not a Dymo one. The regular print window doesn’t have Dymo labels listed. Any suggestions to a new user would be great.  

3753
Reesa Azar
SMillsTVSD
Participant
SMillsTVSDParticipant
asked in Assets
Check in/out issue date

Is there a way to view the issue date of a device that was issued using the Check in/out feature? When a device is issued as a spare via a ticket you can see the issue date but not when you issue it the other way. The reason I ask is we need to see how long a student has had a loaner device.  If anyone has any suggestions on how to do this I would really appreciate it.Thanks!

1192
SMillsTVSD
Participant
KevinWeirSGUSD
KevinWeirSGUSDObserver
asked in Assets
Importing Assets into iiQ - model not selected but skip reason says “Model is required”

I am gathering hundreds of various products for ewaste.  When I went to upload the CSV to update the current haul, Source Field matched Target Field in IIQ and the sample shown for each column.  None of them include the model (too many to add).  However, after analyzing, IIQ shows Data that will be skipped with the reason “model is required.” In another asset import with the same set up, 90 out of 890 items were flagged the same way… but the majority updated. What can I enter to ignore the model number error?  Thank you. 

1282
KevinWeirSGUSD
Reesa Azar
Reesa AzarCommunity Manager
asked in Assets
Does Incident IQ automatically match an asset's location to the assigned user's location?

Is there a way to match asset location to assigned user location?

2363
Hannah Bailey

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