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Find FAQ's, discussions, and best practices about topics outside of the main categories

  • 278 Topics
  • 979 Replies
278 Topics
JAdkins_iiQ
JAdkins_iiQiiQ Community Manager
asked in Other
Can I send out welcome emails automatically or send in mass?

We are almost finished setting up our Incident iiQ account. Once we are ready to go, is there a way for us to email all users at once?

2631
Hannah Bailey
Instructor_Ivan_Quigley
Instructor_Ivan_QuigleyiiQ Know it All
asked in Other
How do we add our logo to emails?

I am needing to add our school logo to emails. How do I do that?

1231
JAdkins_iiQ
Hannah Bailey
Hannah BaileyiiQ Community Manager
asked in Other
Can I specify which app takes priority for updating data during syncs?

Is there a way to manage which integration is updating certain data fields? I would like for our SIS to update the name and location of teachers and students, instead of our SSO.  

381
Reesa Azar

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316