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Assets

Find FAQ's, discussions, and best practices pertaining to Assets

  • 378 Topics
  • 1,572 Replies
378 Topics
SMillsTVSD
Participant
SMillsTVSDParticipant
asked in Assets
Check in/out issue date

Is there a way to view the issue date of a device that was issued using the Check in/out feature? When a device is issued as a spare via a ticket you can see the issue date but not when you issue it the other way. The reason I ask is we need to see how long a student has had a loaner device.  If anyone has any suggestions on how to do this I would really appreciate it.Thanks!

1052
SMillsTVSD
Participant
2 years ago
KevinWeirSGUSD
KevinWeirSGUSDObserver
asked in Assets
Importing Assets into iiQ - model not selected but skip reason says “Model is required”

I am gathering hundreds of various products for ewaste.  When I went to upload the CSV to update the current haul, Source Field matched Target Field in IIQ and the sample shown for each column.  None of them include the model (too many to add).  However, after analyzing, IIQ shows Data that will be skipped with the reason “model is required.” In another asset import with the same set up, 90 out of 890 items were flagged the same way… but the majority updated. What can I enter to ignore the model number error?  Thank you. 

1002
KevinWeirSGUSD
2 years ago
Reesa Azar
Reesa AzarCommunity Manager
asked in Assets
Does Incident IQ automatically match an asset's location to the assigned user's location?

Is there a way to match asset location to assigned user location?

1993
Hannah Bailey
2 years ago

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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